THE BLOG
People Don’t Need Perfect Leaders. They Need Leaders They Can Trust
Something has been happening on my discovery calls that I absolutely love. People get on the call with me and say some version of, “I can't believe it's you. You're exactly who I thought you were.” They have watched my videos, taken my courses, read something I've...
Your Culture Problem May Actually Be a Conversation Problem
I have spent more than 40 years working in conflict resolution, and one thing I know for sure is that conversation has the power to transform the way people work, lead, and connect with one another. Organizations are continually looking for ways to strengthen culture,...
Three Things I Wish I Had Learned About Leadership Earlier
If I could sit on the couch and have a conversation with my 21-year-old self, I wouldn't overwhelm her with everything I know now. I would give her three things that I believe would help her navigate almost anything life and leadership put in front of her: live with...
Integrity Is What You Do When Telling the Truth Is Hard
In 2009, I was standing in the lobby of my building in the Bronx, talking on the phone with the assistant to the director of a million-dollar project I was consulting on. She asked me a question, and I lied. It was not a huge lie. It was not something that would bring...
She Died Alone…And It Forced Me to Break Everything I Knew
Why I had to talk about this in the upcoming docuseries. There I was standing at my mother’s bedside in a New York City hospital. The room was too quiet. Machines humming. Air thick with something I didn’t yet have words for. A nurse leaned in gently and said, “Go...

