To Be or Not To Be Empathetic

To Be or Not To Be Empathetic

Four Things To Consider   In this time when everyone is going through something big simultaneously, empathy must still lead the way. We still need some real lessons on how to be empathetic and support each other. I was having a tough day processing yet another...
Apology Time

Apology Time

Four Key Steps for a Real Apology That Heals the Harm and Restores the Relationship There have been some very public apologies in the headlines in the last few weeks, and the commentary has been loud. Much of it has been negative. Folks just didn’t get it right the...
The Conflict of Accountability and Healing

The Conflict of Accountability and Healing

You’ve got to be ready to own something.   There is a common thread that I have seen in conflict, and that is the pushing past of the necessary steps for healing. I have seen many people who, upon discovering that they were in the wrong, move quickly toward...
How To Have Healing Conversations

How To Have Healing Conversations

Are We Still Arguing About This??   Too many of us are withdrawing from the conversation. We are tired, discouraged, disgusted, scared, angry, and alarmed by the state of some of our relationships. But now is the time to start healing conversations. We must not...
Delivering a Clear, Honest Message

Delivering a Clear, Honest Message

Even when all this chaos is helping you to avoid it. We will be observing Juneteenth here in the USA and I have been reflecting on a few things that led me to think about the way most of us communicate. If we can prolong a difficult message, we will, especially if it...