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So You Want to Make It Right?

So You Want to Make It Right?

by Lynne Maureen Hurdle | Nov 26, 2019 | Apologies, Conflict Coaching, Holidays

Here’s a Start. The holidays are here. Pressures rise, which means the likelihood of saying the wrong thing rises with it. You know what I am talking about. You are trying to list and organize all of the things you have to do and they are many. Daily life still...
The Conflict Closer’s Big Leadership Mistake

The Conflict Closer’s Big Leadership Mistake

by Lynne Maureen Hurdle | Jun 25, 2018 | Apologies, Communication, Conflict Coaching, Leadership

Early in my career I led a Kick-Ass, High-Functioning, Happy AF team. I made many mistakes while working with them and frankly it did not feel good. I wanted to prove myself and spent a lot of time having to push past ego and tough feelings in order to reach for my...
Deliver a Sincere Apology in 3 Critical Steps

Deliver a Sincere Apology in 3 Critical Steps

by Lynne Maureen Hurdle | Aug 12, 2015 | Apologies

“I can have a short fuse at times … I can’t believe I actually went off like that… I might be right about what I felt, but I should have taken a half hour to think about it first.” – Dan Gilbert, Cleveland Cavaliers Owner   I love this story. In an...
7 Twisted Ways to Apologize

7 Twisted Ways to Apologize

by Lynne Maureen Hurdle | Jul 1, 2015 | Apologies, Conflict Coaching

A recent Time Magazine cover revealed the newest hit in the business world, something called IQ or personality assessment tests. Apparently they are all the rage with HR departments for hiring, rating, evaluating and promoting. For example, they ask questions...

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