To Be or Not To Be Empathetic

To Be or Not To Be Empathetic

Four Things To Consider   In this time when everyone is going through something big simultaneously, empathy must still lead the way. We still need some real lessons on how to be empathetic and support each other. I was having a tough day processing yet another...
Apology Time

Apology Time

Four Key Steps for a Real Apology That Heals the Harm and Restores the Relationship There have been some very public apologies in the headlines in the last few weeks, and the commentary has been loud. Much of it has been negative. Folks just didn’t get it right the...