How To Have Healing Conversations

How To Have Healing Conversations

Are We Still Arguing About This??   Lord knows this was the familiar refrain at my family get-togethers for decades! That’s right, decades. “You two are still arguing about this?” By the time we reach our thirties and beyond, we’ve engaged in lots of conflicts,...
The Conflict of Accountability and Healing

The Conflict of Accountability and Healing

You’ve got to be ready to own something.   There is a common thread that I have seen in conflict, and that is the pushing past of the necessary steps for healing. I have seen many people who upon discovering that they were in the wrong, move quickly toward...
Deliver a Sincere Apology in 3 Critical Steps

Deliver a Sincere Apology in 3 Critical Steps

“I can have a short fuse at times … I can’t believe I actually went off like that… I might be right about what I felt, but I should have taken a half hour to think about it first.” – Dan Gilbert, Cleveland Cavaliers Owner   I love this story. In an...
7 Twisted Ways to Apologize

7 Twisted Ways to Apologize

A recent Time Magazine cover revealed the newest hit in the business world, something called IQ or personality assessment tests. Apparently they are all the rage with HR departments for hiring, rating, evaluating and promoting. For example, they ask questions...

Apologies Are Important

  Over a decade ago, I was sitting in McDonald’s (yes McDonald’s… hey I was tired, no judging) with my six year old son and seven year old niece after a long and wonderful day in Philadelphia. I was watching the time as they laughed and...